Shipping policy
Shipping Policy
Our shop handles international shipping only. For customers in Japan, please visit our partner site for domestic orders. For details, please check here.
※日本国内への発送は行っていません。国内への配送希望の場合はこちらのサイトをご利用ください
Shipping Destinations
Available Regions:
Asia
China, Hong Kong, Macau, Mongolia, South Korea, Taiwan, Singapore, Thailand, The Philippines, Vietnam, Malaysia.
Europe
Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, The Vatican, The United Kingdom (UK).
Oceania
Australia, New Caledonia, New Zealand.
Middle East & Eurasia
Georgia, Turkey.
North America
Canada, The United States (USA).
Shipping Methods
All shipments are handled through Japan Post. You can select a shipping method after entering your address on the order screen.
Shipping Costs
Shipping costs are automatically calculated based on the destination area and order weight after you enter your address on the order screen.
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Free Shipping: Orders totaling ¥20,000 or more qualify for free shipping with select shipping methods. Please note that EMS shipping is not included in this offer.
Delivery Timeline
- Dispatch Time: Orders are shipped within 7 days of purchase.
- Delivery Time: Orders typically arrive within 1–2 weeks after shipping. However, delays may occur due to weather, natural disasters, or other unforeseen circumstances. Thank you for your understanding.
Returns & Redelivery
For details on returns and redelivery, please refer to our Returns Policy.
Additional Notes
Delays caused by weather, disasters, or other unforeseen events are beyond our control. We kindly ask for your patience in such cases.
Contact Information
For any inquiries regarding shipping, please contact us at:
📧 info-shop@timym0.work